E-payment Policies

E-Payment – Terms & Conditions

Credit/Debit card payments:

Please read these terms carefully before using the online payment gateway. By using the online payment facility on this website you accept these terms.

The American University of Ras Al Khaimah accepts payments via Credit Card/Debit Card  Master Card, Visa Card

Payments are not collected by the American University of Ras Al Khaimah directly, but by a Service Provider. By agreeing to these terms and conditions, you acknowledge that the website used for your transaction is maintained and administered by the Service Provider. You will also be asked to submit appropriate personal and financial information to the Service Provider so that the online payment can be processed.

  • “Online payment facility” means the internet based payment system operated on behalf of the University.
  • You warrant that in using the online payment facility you are authorised to use the debit or credit card for the payment or payments you are making.
  • Your payment will normally reach the American University of Ras Al Khaimah bank account, to which you are making a payment, within 48 hours.
  • The University cannot accept liability for a payment not reaching the correct student account due to you providing an incorrect account number or other incorrect details whether personal or otherwise.
  • The University cannot accept liability for a payment not reaching the correct student account where payment is refused or declined by the Card Supplier for any reason.
  • If the card supplier declines payment, the University is under no obligation to bring this fact to your attention. It is your responsibility to check with the Card Supplier that payment has been deducted from the debit or credit account.
  • The University will not be liable for any damages whatsoever arising out of the use, inability to use, or the results of use of this site, any websites linked to this site, or the materials or information contained at any or all such sites, whether based on warranty, contract, tort, or any other legal theory and whether or not advised of the possibility of such damages.
  • By agreeing to these terms and conditions, you accept and consent to your personal data being provided to the Service Provider for sole purpose of offering and administering the online payment.
  • The American University of Ras Al Khaimah respects the privacy of every individual students who visits our site and American University of Ras Al Khaimah websites contain security measures in place to protect the loss, misuse and alteration of the information under our control. Communications to and from the Service Provider’s site are encrypted.
  • If you have any questions or concerns, please contact the American University of Ras Al Khaimah Finance Department by telephone at +971-07-2210500. You may also contact the American University of Ras Al Khaimah Finance Department via e-mail at finance @aurak.ae

Important security note: never transmit credit card information by e-mail.

E-Payment – Privacy Policy

Protecting the privacy of your financial information is important to us. When you give your Personal Information to University Payments, we only use this information to help you make payments on the University website and platform.

All customer’s Personal identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. We will disclose a member’s personal information only in accordance with our Privacy Policy or with a member’s explicit consent.

All credit/debit cards’ details or information will NOT be stored, sold, shared, rented or leased to any third parties.

We share member personal information with service providers to facilitate our business operations under confidentiality agreements. Service providers are not permitted to sell or rent the personal information we provide to them or market directly to members without the member’s explicit consent.

We cooperate with requests from law enforcement and government officials conducting criminal investigations in accordance with our Privacy Policy to help keep our community safe.

The Website Policies and Terms & Conditions would be changed or updated occasionally to meet the requirements and standards. Therefore the Customers must be notified about these changes as well as the Payment Gateway Provider / (NBAD).

Security

All payment details which are entered through this payment gateway are encrypted when the student, or payer making payment, enters them. Communications to and from the service provider’s site are encrypted.

The University shall not be liable for any failure by the student or payer making payment of fees to properly protect data from being seen on their screen by other persons or otherwise obtained by such persons, during the online payment process or in respect of any omission to provide accurate information in the course of the online payment process.

Service provider

Online payments of fees can be made by credit or debit card. These payments are not collected by the University directly but by the service provider.

When a student makes an online immediate payment they will receive a confirmation email. If this is not received within 48 hours it is the responsibility of the student to check with the University that the payment has been accepted.

E-Payment – Refund Policy

Application, Admission, Students visa fees are non-refundable. If the student withdrawn from the University before he/she complete their academic programme, any entitlement to a refund of tuition fees will be made in line with the University refund policy.

Such refunds only apply to the tuition fees paid in respect of the academic year in which the student leaves. Refunds if applicable, can only be credited back to the debit/credit card used for the original transaction and must be within 30 days of the transaction being paid. Out with the 30 days payment will be credited back to the payers’ bank account once they have supplied the account details.

Delivery Policy

“www.aurak.ac.ae” will NOT deal or provide any services or products to any of OFAC sanctions countries.

Governing Law

“This website will be governed by the law of UAE”.

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Our Campus

American University of
Ras Al Khaimah Road,
Ras al Khaimah, UAE
PO Box: 10021

Contact Us

Tel. :  + 971 7 2210 900
Fax :  
+ 971 7 2210 300
Mail:  info@aurak.ac.ae

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